Which tasks should your law firm automate first?
Law firms excel at building and executing processes at all stages of the client lifecycle. There are processes for client intake, running conflict checks, opening new matters, date docketing, and much more. And these administrative tasks can take up a substantial part of an attorney’s day. Thankfully, law firm automation systems exist to offload some of these time-intensive tasks.
Law firm productivity challenges are all too common
The report shows, that 74% of small firms reported challenges with spending too much time on administrative tasks rather than billable work. Attorneys in these firms spend almost 40% of their time on administrative tasks. So, it is only natural that firms are interested in legal process automation.
The high-level benefits of law firm automation are significant: you’re able to reduce or remove the burden of repetitive tasks while at the same time reducing the potential for errors and mitigating compliance risks. You are also creating efficiencies that allow you to accomplish more billable work in a day. And your clients receive the benefit of a more timely and less expensive product. It’s a win-win situation.
Automation takes many forms
While law firm automation can work wonders for your day-to-day workload, it’s important to distinguish between tasks you can and should automate and tasks that still require personal attention. When it comes to some interactions, no machine — AI or otherwise — can achieve the results of good, old-fashioned human engagement. At least not yet.
It is also important to understand what automation actually is. Automation is not limited to wholesale replacement of existing processes with no-touch substitutes. Instead, legal process automation can take many other forms, including:
Simplification of existing processes, making them easier to complete or more easily repeatable;
Collating and assembling the information in a single location, reducing the need to search multiple locations and systems;
Outsourcing common tasks to others who specialize in the task.